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HR & people

1:1 check-ins for managers and HR

Schedule, run, reschedule, and pause manager–report one-to-one check-ins.

Written By Campsite

Last updated 3 months ago

1:1 check-ins

Schedule, run, reschedule, and pause manager–report one-to-one check-ins.

This guide is the detailed Campsite help article for this topic. It is written for UK employers and people teams using a branded organisation workspace such as {org}.camp-site.co.uk.

Overview

1:1 check-ins help managers and their direct reports stay aligned. Each session has a shared agenda, notes, action items, and sign-off. Managers can schedule sessions, run them in the workspace, reschedule a single meeting, or pause the whole check-in cadence with someone when needed.

Open 1:1 check-ins from the left navigation (/one-on-ones).

Schedule a 1:1

Managers with permission to manage direct reports can schedule from the 1:1 hub:

  1. Open 1:1 check-ins.
  2. Choose New 1:1 in the Schedule panel.
  3. Pick the direct report, date and time, and an optional agenda template.
  4. Click Create to open the session.

You cannot schedule a new 1:1 while check-ins are paused for that person. Resume check-ins first from the hub or from an open session.

Run a session

Inside a session you can:

  • Edit the session title and work through check-in questions.
  • Add shared notes (visible to both people) and private manager notes (visible to the manager and HR).
  • Capture action items with assignees.
  • Start meeting when you begin, then Mark complete when you finish.
  • Save now flushes autosaved changes immediately.

Both participants can sign the session when they are ready.

Reschedule this session

To move only the current meeting (not the whole cadence):

  1. Open the session.
  2. In Scheduling, click Reschedule.
  3. Pick a new date and time and save.

Linked calendar events update when your organisation uses Google or Microsoft calendar sync.

Pause check-ins

Pause stops reminders and compliance nudges for a manager–report pair. Use this when someone is on extended leave or check-ins are not practical for a while.

From a session or the hub Manage check-ins panel:

  1. Click Pause check-ins.
  2. Choose 1 month, 2 months, Custom (enter days), or Until further notice.
  3. Confirm.

While paused:

  • The hub shows a Paused badge on that person's meetings.
  • HR oversight lists the pair as Paused instead of overdue.
  • Timed pauses resume automatically when the period ends. Until further notice stays paused until the manager clicks Resume check-ins.

Cancel this session

Cancel this session removes only the current scheduled meeting. It does not pause future check-ins. Use Pause check-ins when you want to stop the ongoing cadence.

HR oversight

HR users with access to people records can review manager–report pairs at HR → 1:1 check-in oversight (/hr/one-on-ones). The table shows cadence, last completed session, next due date, and status including Paused, Overdue, Due soon, and On track.

Permissions

PermissionWhat it allows
one_on_one.view_ownView your own 1:1 sessions
one_on_one.manage_direct_reportsSchedule, run, reschedule, pause, and resume check-ins with your reports
one_on_one.view_all_checkinsView all 1:1 sessions in the organisation (with HR oversight)

Your organisation must have the 1:1 check-ins module enabled.

Before you contact support

  1. Confirm you are signed in on the correct organisation URL ({org}.camp-site.co.uk).
  2. Refresh after a recent role or permission change.
  3. Check whether a colleague with the same role can see the same controls.
  4. Capture the page URL and any error text if you still need help.

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