Campsite quickstart for new joiners

Sign in, complete your profile, and start using CampSite.

Written By Campsite

Last updated About 1 month ago

Quickstart

Sign in, complete your profile, and start using CampSite.

This guide is the detailed Campsite help article for this topic. It is written for UK employers and people teams using a branded organisation workspace such as {org}.camp-site.co.uk.

Getting up and running on Campsite takes only a few minutes. Your organisation's admin will send you an invite, and from there you can set your password, fill in your profile, and start seeing everything that is relevant to your role.

Open your invite email and set your password

Look for a welcome email from your organisation's Campsite workspace. The email contains a secure link that takes you straight to the password-setup screen.

  1. Click Set my password.
  2. Choose a strong password and confirm it (minimum complexity rules are shown on screen).
  3. Save and sign in.

Multi-factor authentication (MFA) is available. After your first sign-in, go to Settings → Security to enable an authenticator app. Campsite asks for MFA mainly around sensitive areas such as billing, payroll, reports, and founder-only tools, and remembered browsers can stay trusted for up to 30 days.

Sign in at your organisation's workspace

Open a browser and navigate to:

```

https://{org}.camp-site.co.uk

```

Replace {org} with your organisation's workspace slug (for example, https://acme-demo.camp-site.co.uk). Your invite email includes the exact link.

Enter your email and password, then click Sign in.

Complete your profile

The first time you sign in, Campsite prompts you to complete your profile before the dashboard.

Fill in your preferred name, job title, department, contact information, and optional profile photo. Click Save profile when done. You can update this anytime from the top bar under My profile.

Explore your dashboard

After saving your profile you land on the Dashboard. You will see:

  • A personalised greeting and day summary
  • Role-relevant stats (upcoming shifts, unread broadcasts, pending tasks)
  • Recent activity across broadcasts, schedule changes, and notifications

The sidebar shows only features your role can access. See roles and permissions if something is missing.

Read your first broadcast

Open Broadcasts in the sidebar. Click any item to read the full message. Unread broadcasts show a badge until opened.

To control which channels you receive, go to Settings → Notification preferences and adjust channel subscriptions.

Check your rota and upcoming shifts

Open Calendar for your week view (shifts and events). Use Schedule and swaps from Calendar when you need to accept shifts, request swaps, or set availability. Submit leave from Leave when enabled for your role.

Shift reminders are sent automatically by push or email based on your notification preferences.

Configure notification preferences

Go to Settings → Notifications to choose push, email, or both per activity type, set Do Not Disturb hours, and review channel subscriptions.

Install the Campsite mobile app on iOS or Android for push alerts when you are away from your desk. See mobile app.

What to do if your account is pending approval

Some organisations require manager or admin approval before full access.

If you see Pending approval after sign-in:

  1. Check your email for an approval confirmation.
  2. Contact your manager or HR team so they know you accepted the invite.
  3. Do not create a second account; approvals are tied to your original invite.

If still pending after 48 hours, ask your Super Admin to check Admin → Members. Once approved, sign in again to access the full workspace.

Before you contact support

  1. Confirm you are signed in on the correct organisation URL ({org}.camp-site.co.uk).
  2. Refresh after a recent role or permission change.
  3. Check whether a colleague with the same role can see the same controls.
  4. Capture the page URL and any error text if you still need help.