Requesting leave, TOIL, and sick days

Request leave, track balances, and follow approval status.

Written By Campsite

Last updated About 1 month ago

Leave

Request leave, track balances, and follow approval status.

This guide is the detailed Campsite help article for this topic. It is written for UK employers and people teams using a branded organisation workspace such as {org}.camp-site.co.uk.

Where to find leave

Open Leave from the main sidebar (/leave).

  • Staff see balances, a simple leave-year timeline (your requests plus org bank holidays and breaks), and actions to book time off or log sick days.
  • Managers with approval permissions also see a pending queue and a team time-off list for their direct reports.
  • Leave admins (leave.manage_org) see org-wide pending requests and a link to leave settings.

Access is controlled by roles and permissions, not HR job titles alone. Your organisation admin assigns who can approve leave or view team absence.

Submitting a leave request

On Leave, use Book time off and complete the form:

  • Leave type (annual, TOIL, compassionate, study, unpaid, and others your org enables)
  • Start and end dates (same date for a single day)
  • Reason when required

Submit sends the request to your line manager for approval. Pending requests appear in your timeline and in My requests until decided.

Tracking approval

StatusMeaning
PendingAwaiting manager or HR decision
ApprovedConfirmed time off
RejectedDeclined; check approver notes

You receive in-app and email notifications when status changes. Approved leave can sync to your Campsite calendar (and external calendars when sync is enabled).

Holidays and org breaks

When your organisation configures bank holidays, public holidays, or closure periods (for example Easter or Christmas) under Admin → Leave settings, those dates appear in your leave-year timeline alongside your own bookings.

TOIL (time off in lieu)

Log overtime from More actions → Log overtime. After your manager approves, credits convert to TOIL days using your organisation's configured working-day length (default 8 hours = 1 day). Book TOIL like any other leave type.

Sick days and absence score

Use Log sick day for unplanned illness. Expand Sick day history to see past episodes and an indicative Statutory Sick Pay estimate (UK orgs). Your Absence score (Bradford factor) stays visible when relevant.

Admin: leave settings

Org leave configuration (entitlements, holiday calendar, TOIL minutes per day, carry-over, encashment) lives under Admin → Leave settings (/hr/leave). See Leave settings.

Before you contact support

  1. Confirm you are signed in on the correct organisation URL ({org}.camp-site.co.uk).
  2. Refresh after a recent role or permission change.
  3. Check whether a colleague with the same role can see the same controls.
  4. Capture the page URL and any error text if you still need help.