Manager guide: approving leave, swaps, and broadcasts

Managers clear three high-impact queues: leave, rota changes, and broadcast drafts. This guide is a practical daily operating rhythm.

Morning sweep (10 minutes)

1. Open the notifications bell.
2. Open /pending-approvals or mobile Pending approvals.
3. Clear leave first when coverage is at risk today.
4. Clear swap / unassign requests next. Remember: peer accept is not final until you approve.
5. Clear Assistant broadcast drafts waiting on you.
6. Skim Calendar for the next 48 hours.

Leave approvals in depth

• Confirm dates against blackout periods and bank holidays.
• Check team coverage on Schedule and swaps before approving peak days.
• Reject with a clear alternative date when possible.
• Wrong approvals create payroll and fairness issues later.

Rota swaps and unassigns

• A pending swap is not confirmed cover.
• Only approve when the replacement is real and eligible.
• If you decline, say why so people can find another option.
• Keep the original assignee accountable until approval completes.

Broadcast approvals

• Check audience before tone.
• Mandatory channels are for true all-hands messages.
• Urgent operational messages deserve a quick ping to the author if your queue is deep.
• Editing after send does not re-notify email/push.

Escalation

If you lack a permission, ask a Super Admin. Do not share accounts. Shared logins break audit trails for leave and hiring.

Weekly manager habits

• Review department membership for leavers
• Confirm reporting lines still match who you approve
• Skim unread mandatory broadcasts yourself so you are not surprised by staff questions

Related

Leave, rota, and broadcast approval articles in this help centre Support: https://campsite.featurebase.app/help