Campsite is multi-tenant.

Each customer organisation has its own subdomain and data.

Symptoms

• You can sign in but do not see the people or jobs you expect.
• Login works on one URL but fails on another.
• You are not sure which {org} slug to use.

What to try

1. Confirm the URL in the browser matches the organisation you should use ({org}.camp-site.co.uk).
2. Check your invitation email for the correct workspace link.
3. Ask an admin for your organisation slug.
4. Sign out, then sign in again on the correct host.

Candidate vs staff access

Candidates often use a careers or application flow that is separate from the staff workspace. If you applied for a job, use the link from your application emails rather than guessing an admin URL.

Still need help?

Open a support ticket and include:

• The URL you are using
• The email on the account
• Whether you are staff, admin, or a candidate